We stand behind the quality of our serums and want you to feel confident trying them. Because skincare is personal, we offer a limited return policy designed to support first-time customers while maintaining product integrity.

First-Time Order Guarantee

• Refunds are available only on your first order.

• Requests must be made within 14 days of delivery.

How it works

• Contact us within the 14-day window with details of your experience.

• Approved refunds will cover the product price only (original shipping fees are non-refundable).

Additional Return Requests

• Customer satisfaction is our priority. If your situation falls outside the conditions above, we’re still here to help.

• Please reach out via our Contact Us page with your request.

• We will review your case and, if approved, provide return instructions.

• Returned items must be at least 50% full.

• Customers are responsible for return shipping costs in these cases.

• Refunds will be issued within 10–14 business days after the returned item is received.

• Original shipping fees are non-refundable.

Important Notes

• This policy applies only to purchases made through our official website.

• We reserve the right to deny requests that fall outside the stated guidelines or show signs of misuse